Procured all rights and clearances to celebrity portraiture, stock and lifestyle images. Accept service requests from residents and logging appropriately. Addressed resident concerns and issues in accordance with the company's customer service standards. Supervised and trained all concierge staff. Assisted with accounts receivable, dining room services, and activities. Use these resumes as templates to get help creating the best Co founder resume. Seasoned and detailed oriented professional with extensive knowledge in Travel and Tourism. Booked reservations, scheduled rooms, kept kitchen staff updated with ever -changing guest count. Summary : To acquire a position in an administrative field in an atmosphere that is challenging and that has the potential for growth opportunities. First Name. Able to think creatively and quickly to mitigate and resolve issues as they arise. Offered new visual perspectives, image assistance and photo expertise. Password Show. December 3 Full time On-site Send this job to a friend. Ensured the safety of residents and property by monitoring all life safety alarms and following proper life safety policies and procedures. Sign in. High School Diploma or equivalent; Associates Degree Preferred. Remember, your resume needs to impress the hiring manager enough so you get the interview. They may book services for guests, such as transportation and activities. Leading the opening of new property and establishing operating procedures. Find Resort Lifestyle Communities Lead concierge jobs on Glassdoor. In-depth knowledge of restaurants, theater, museums and everything NYC. Looking to work in a fast-paced work environment where can help other thrive. Updated records, make the monthly schedule, order supplies, send faxes. Opened the Metropolitan, currently at Park Place. Ensured that all shifts have proper coverage of staff at all times. Your duties likely include overseeing the day-to-day duties of employees you’re assigned to lead even if you’re also tasked with similar duties. sections for certifications, accomplishments, skills, summaries and more to help you create your free resume. Used professional telephone etiquette in handling resident requests. Love this resume? The national average salary for a Lead Concierge is $32,930 in United States. Provided residents with information about attractions, services, and activities in or outside the property. Concierge Practice Manager Resume Examples & Samples. A successful resume sample for Concierge highlights good communication and interpersonal skills, organization, attention to details, customer service orientation and the ability to lift weights. Be sure to include job specific skills. You might, however, be tapped by management for recommendations on scheduling, workplace improvements, or whom to hire, fire, promote or reassign. Ability to communicate effectively in English and Spanish. Skills : Microsoft PowerPoint, Leadership. Supported sales team, greeting guests, processing orders, scheduling trade visits, occasionally hosting tours & tastings. Objective : Proficient in communication and focus on opportunities to use knowledge and experience to grow a business, company, and more. Lead Concierge resumes, templates and samples. Twenty years in the event ticketing industry prior to experience as Lead Concierge. Download. Successfully facilitating overall lobby operations. As such, it is not owned by us, and it is the user who retains ownership over such content. Maintained required records/logs and deliver packages to the appropriate residence. How to write Experience Section in Hospitality Resume, Action Verbs to use in Hospitality Resume, How to present Skills Section in Hospitality Resume, How to write Education Section in Hospitality Resume. This concierge job description sample provides the perfect format for a posting that will attract the best candidates to your company. Lead Concierge Resume Example Resume Score: 80%. Communicated to staff and residents resident admissions, orientations, and discharges and maintenance of resident files. While formal education is not mandatory, knowledge of conducting various activities and extensive experience working in large hotels will be beneficial. A concierge provides a variety of services to guests. 4,084 Lead Concierge jobs available on Indeed.com. actual responsibilities of a concierge will vary depending on where they work 3,497 Concierge Team Lead jobs available on Indeed.com. The hospitality concierge resume sample demonstrates all the top ways to convince a hiring manager of potential job success. Headline : To Obtain a position utilizing Customer Service experience and enhancing skills within the Hospitality Industry. Demonstrate expertise in resolving escalated customer issues ensuring satisfaction and loyalty. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. Filter by location to see Lead Concierge salaries in your area. Leading project teams while implementing and overseeing programs. Managed front office inventory cross-referencing all daily charges against physical inventory on a daily basis. Skills : Excellent organizational and communication . User Experience Designer, Software Trainer, Executive Recruiter and more! Ability to access, analyze and interpret complex information required to oversee day to day operations. Concierge Resume Examples & Samples. Also Concierge Jobs. Associate of Arts General coursework towards BFA. Corrected charges for phone calls, mini-bar use, laundry, parking and other incidentals, when necessary, in … Obtained necessary tickets and provides directions to facilities. Summary : Strong research and analytical skills Technical Proficenices: Microsoft Office, MAC OS and iOS, CRM, and iMIS Strong attention to detail; able to multi-task and priotize Strong communication, interpersonal, and presentation skills. When listing skills on your concierge supervisor resume, remember always to be honest about your level of ability. It is short, and as a jobseeker, your cover letter should be no more than half a page. Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources. Produced photo shoots for various sections including travel trends and entertainment. A resume builder is the easiest way to build a Lead Concierge resume. Made sure each unit file has a release of liability form for accepting packages, etc. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. Trained and coached new employees Answer calls and respond to email inquiries regarding resident orders and deliveries . Review the following templates that fit a variety of employment situations for inspiration for writing your own resume. Created monthly team schedules using Excel. Made resident reservations for the theatre and other forms of entertainment when requested. All rights reserved. Promoted to Lead Concierge shortly after employment began at three-star, 177 room hotel. Generated 35% of upsells for entire hotel. Worked closely with Ticketing vendors, attractions and VC partnerships. Maintained and stocked work area on a regular basis. Ensured all incident reports, property maintenance worksheets, concerns, and other appropriate communications were properly recorded, distributed, and filed. Received, stored and disbursed residents' packages. Lead Concierge - Two years of hotel or residential concierge experience and one year of management experience required. Thursday, November 21, 2019. Received and acknowledged reservation requests, cancellations and modifications. Put together agendas for the Concierge team meetings. 100+ Free Professional Resume Examples and Templates . Worked closely with various Public Relation agencies on acquiring celebrity clearances. Include the Skills section after experience. Holland Code: NA Responded to resident emergencies according to established protocol. Responsible for working with the Addison community to arrange volunteer events, as well as organizing all holiday events for team members. A concierge provides guests with information about locations and services outside of the hotel. and more! Reviewed arrivals and departures for guest preferences to ensure customer satisfaction. For best results, keep the overall structure and organization of this outline, then customize it with the job duties and requirements specific to your open position. Solid team contributor with excellent interpersonal and leadership skills, superior knowledge to coordinate and manage activities, strong ability to quickly grasp complex tasks. Hotel concierge training, fair housing certification, and strong conflict resolution experience preferred. Managed day to day operations for all NYC Information Centers and kiosks. Speaking several languages, IT literacy and discretion are also highly valued at this job. Maintained a professional environment by providing exceptional guest services. Maintaind key log and all applicable data sheets. Forgot password? Concierge Resume Objective. Things to put on your resume Specific skills to mention Accurately entering reservations into required computer systems according to policy. LEAD CONCIERGE. Answered customer questions in a professional and customer oriented manner. Skills : Customer Service, Customer Relations. Researched and coordinated acquisition of images for monthly features. Reports to General Manager and/or Lead Concierge any resident or guest dissatisfaction Follows safety procedures and maintains a safe and working environment within the immediate working area Assists with training of valet service/ runner staff, as needed Greeted visitors and families with a warm friendly smile and provided them with information and answers about our community. Get a template recommended to you based on your experience level. Use our Job Search Tool to sort through over 2 million real jobs. Lead Concierge 08/2012 to Current High grove Luxury Rentals – Stamford, CT - Greeted every resident and guest upon arrival making sure they had all packages/mail - Made sure every residents vehicle was outside ready to go prior to them leaving Forgot password? Provided prospective residents and families with tours and community information. Summary : Highly-energetic and proactive hotel concierge offering 5+ years of concierge experience in a hotel, looking to obtain a position that is conducive to growth in both responsibility and personal endeavors. Make this resume your own and get your dream job. Demonstrate expertise in resolving escalated customer issues ensuring satisfaction and loyalty. Sign in to create your job alert for Lead Concierge jobs in Bartlett, TN. Enhanced residents experience by facilitating use of building amenities and booking reservations. Responsible foranticipating and accommodating guests' needs. Ordered products for each department of the spa as needed. Example 2 ‘To obtain a customer service position with a company, which will require me to … Concierge resume Mom Finds Time For Career And Family With Virtual Job. Posted: (5 days ago) Job Requirements: 'Good Feet, Eyesight, and a Trim Figure' – The Atlantic. This free concierge cover letter sample includes numerous details that can be found in any well-written letter. Confirmed all winery reservations with guests two days prior to visit, and processed credit card. Assisted Sales and Marketing with making sales calls. Create custom resume with the best resume builder on the market. Sign in. Objective : To obtain a satisfying position with a vibrant and dynamic organization that will allow to fully engage both creativity and excellent organizational skills. Executive Recruiter and more to help you create your free resume, tours, and and... Help other thrive a business, company, which will require me to … resume details community.... 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