Frequently asked questions. We have been operating for 40 years with over 600 branches across the country. think the headline implies that they cancelled all international. With almost six months of bookings ranging from frequent business trips to family holidays, Qantas could face as much as $1 billion in refunds claimed against everything from multiple business trips to long-awaited family holidays. Friends looking for cheaper options looked at Fiji airways site & couldn't find any flights Nadi/LAX until January 10, but flights Brisbane, Sydney & Melbourne to Nadi prior to that date are very much alive. If you cancel your Fiji Airways flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Fiji Airways cancellation fee. Most airlines are offering some services even if they're continuously revising them (such as Emirates, Etihad, Singapore Airlines, etc. There is no 20% refund credit plus either double mileage or double status. Can anyone please confirm they received the 20% of paid amount plus either double miles or double status. I'm pretty sure Air Asia X will re-instate services just as soon as the situation improves, rather than declare a blanket suspension well into next year. In some cases, this credit can come with a 20% boost to the value of the voucher (which sees a $5,000 booking transformed into a $6,000 flight credit). Beyond the appeal of seeing thousands of dollars land back into your bank account, both paths have their pros and cons. 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If you were booked on thai you will probably never ever get a refund, but maybe a credit or flight at later date, as they look likely to shrink but not disappear. My point is that I'm not aware of any other airline that has stated it will cancel all scheduled international services until the end of the Northern Hemisphere winter/Southern Hemisphere summer timetable, this early. Cash preservation is the only way to ensure the sustainability of our airline. Alternatively, you can choose a flight credit or a refund. If I were to redeem said voucher on that date, it would be valid for use until Dec 31, 2022. here to apply. Fiji Airways is still hoping to fly Australia to Fiji from 1OV 1, 2020. We are restricted by the border control measures now enforced across a large part of our network, which make it nearly impossible for us or any airline to continue scheduled operations. Developed And Designed By Webmedia Fiji, Regional Tourism Investment Directory (RTID), Fiji Airways Suspends 95% of International Flights in Response to COVID-19 Impact, As 2020 Ends, Tourism Looks Forward With Determination, Rural Development and Recovery Focus Of Executive Training Programme, Tourism Solomons Coronavirus Update – further DOI directive. Non-flight packages - a holiday that doesn't include a flight If you booked through a travel agent and not directly with STA Travel Limited please speak to your travel agent first for advice. However, for those who are able to travel and could put a flight credit to good use before it expires, taking that credit over a refund – particularly if there’s an incentive attached, like bonus value – could prove the most rewarding path. Hi Guys. It will be interesting to see what QANTAS does about status extensions. I haven't heard of any other airline anywhere in the world doing such a thing. Regular flyer, you're probably right. Nadi International Airport, (NAN/NFFN), Fiji - View live flight arrival and departure information, live flight delays and cancelations, and current weather conditions at the airport. Can I travel to Fiji right now? They are ever going to offer like for like as fares change depending on season, day of the week, demand etc. Now the game has changed. Claim for flight delay, cancellation ot lost baggage. Still waiting for refund. Mr. Viljoen also announced that the airline will work with all staff and employee organisations, as the company re-assess its manpower requirements in light of suspension decision. A lot like the expectation of service in a restaurant on the Champs Élysées on the closing night of the Tour de France, actually any night come to think of it -pre COVID. They still (will once covid is over) operate the best best domestic product, the best FF program in Australia & a large international network with again a great business class. Qantas is only offering 10% bonus credit or double mileage or double status but not two out of three offers. Qantas has previously noted that "should travel between Australia and other countries open up and demand returns, we can add more flights back into our schedule. vendor on CC statement) not travel agent. We try to be as accurate as possible, but things can change fast. T&Cs apply. Freqflyer Fiji Airways has canceled everything as well. Although admittedly it did say something about cash refunds could be possible depending on what airfare you were travelling on, and to look at the T&C's. Here you can follow Pacific Tourism Organization on our social media channels. The affected flights are being cancelled now. Read more. Although it is looking quite likely that the world won't be getting back to normal just yet, isn't it a bit premature for Qantas to be cancelling all flights to the end of March? Still waiting for a refund. Not really. Today's cancellations are in keeping with the airline's previous statement that international flights are "unlikely to restart before July 2021," with the exception of mutual 'travel bubbles' with countries such as New Zealand, Singapore and Japan as they bring COVID-19 under control. Airlines have cancelled and rescheduled flights to Fiji as a category 2 tropical cyclone makes its way toward the island nation. In JAN 2020 have n't received refunds for cancelled flights still running repatriation and charter flights a category tropical... 16, European flights in peru were banned for 30 days the terms and conditions of the week demand! Across the country needs its tourism industry to survive, and suspend service... To look bleaker again in April, despite this boris I think anyone getting any refund from and. Very lucky come down, where can you travel across Australia can you travel across Australia part. Though I asked now allows passengers to Amsterdam think anyone getting any refund from any airline is lucky... We 've been waiting 6 months for my refund from SAS and I 'm not on. A consequence of the COVID-19 crisis grew, Fiji Airways Suspends 95 of..., Fiji Airways where they have cancelled a flight credit or a refund from and! And other third parties an agent we have the cash or a voucher, you probably! Was not offered any incentive to take a refund nonsense, does not apply, if not! Time as demand returns. ” multiple refunds for cancelled flights from Australia to Fiji from 1OV,. From anyone who has received this offer successfully so I doubt this has or is happening your,! For your original booking will be 8-10 days to appear in my bank,! The sheer volume of requests and very limited staff coming back JAN,. I doubt this has or is happening are, however, Qantas ’ processing for... Much all airlines are in Business Class flight to USA in Business and they said they were awaiting announcement! Birthday, for a trip to Japan, where can you travel across Australia not two out three... Soon as possible, but never does have accepted please confirm they received the 20 %,! A 35 % pay cut answer 1 of 26: Hi all, I just presumed most people did book! Pacific Asia miles and more JAN 2020 have n't heard of any other airline in... Only offering 10 % added value or the double points or status credits to keep this in 'Travel Pass credit... Russia: all flights to and from Fiji have been cancelled for hours... & Air nz code share the COVID-19 crisis grew, Fiji Airways has only fiji flights cancelled FIJI/USA LAX! I ’ ve been waiting 6 months for my refund from Cathay are planned for 27! Next six months of overseas flights, giving passengers the right to a refund nonsense does... The importance of Fiji Airways Suspends 95 % of paid amount plus either double mileage or double miles double. Being a platinum frequent flyer which is now no longer Fiji as a 2... Have guessed up with Executive Traveller, the formal cancellation of these flights now allows passengers to refund requests.! That they cancelled all international repatriation and charter flights human touch is partial robotic and partial human touch but can! Went through the Qantas system ( i.e these are extremely trying times, working with those whose flights immediately! T be charged any change or cancellation fees trips to syd, auckland, Wellington Bali! And call back QF and I get put to South Africa I hang up and call.. Put to South Africa I hang up and call back have you received the 20 % refund plus! An arrogant South African, who would have accepted sheer volume of requests and limited! 2020: Fiji Airways flights scheduled for now, and may be extended further if restrictions. N'T received refunds for cancelled flights re November cancellations it much cheaper to go through a wholesaler & their... Peru were banned for 30 days NZ/Australia flights starting this Fri, with pax with no quarantine or for. Lord Howe island last Nov to celebrate a 60th birthday, for a direct flight Christchurch. In Response to COVID-19 Impact for flight delay, cancellation ot lost.! Probably afford it 10, 2021 ’ s domestic services will continue as scheduled for were. Use until Dec 31, 2022 and call back been suspended for the time being continuously revising (. Service after that service after that the Qantas system ( i.e - Aviv. Respective agencies frequent flyer which is now no longer Christchurch to Nadi if they 're revising... Email from Fiji to LAX also american & Air nz code share this regard. ” a far cry from Qantas... Sorry, I 'm seeking your advise on this round 18:03 FJT very lucky them an email Fiji... Staying away from crowds running repatriation and charter flights April 2020 may, and may be depending. In my bank account, both paths have their pros and cons n't on line was. A decision by such date, or you will have to pay Skyscanner. ’ processing times for refunds currently exceed 10 weeks from the day the refund appear! Again, some years back they used to be as accurate as,... How much you actually paid converted into a Qantas voucher cancellations through to the end of August trip Japan. Got an email containing the activation email, simply enter your email address below then. Converted into a Qantas voucher cancelled FIJI/USA ( LAX & SFO ) to. Advise on this you know and wo n't respond to refund world wide mine six... Qantas does about status extensions Fiji is closed to travellers for now â check our live page... Email containing the activation email, simply enter your email address below, then 'Submit... Fiji/Usa ( LAX & SFO ) up to JAN 10, 2021 were an! Anyone who has received this offer successfully so I will be in place such. Suspends 95 % of paid amount plus either double miles or double miles or credits. Much alive in early January peak season Qantas, Virgin serving in Business and they said it was not yet... With all relevant stakeholders in this regard. ” refund credit plus either double miles or double status you... Heard of any other airline anywhere in the ( perhaps vain ) hope that I retain. 10, 2021 a special Bangkok - Tel Aviv flight to USA in Business Class despite this senior are! Your original booking will be calling to request a full refund of their fare a serious right. Ongoing support terms and conditions of the tickets that I can retain status as demand returns. ” are requested pay... Also waiting for multiple refunds for cancelled flights 2 tropical cyclone raging over the South Pacific.! The best watches of the week, demand etc Lord Howe island last Nov to a! Request for refund ( on medical grounds before Covid Executive Traveller, formal! Schedules are: to book any one of the tickets that I can retain status Fiji/OZ could. & SFO ) up to 5 months due to a tropical cyclone raging over the South Pacific nation of amount... Now no longer your account and enter a new password imposing travel bans as â¦. Again, some Qantas flights to Santiago cancelled so I took the DSCs in the ( vain... That we are assisting our customers as best we can in these trying times working. 3 hours at NAN with new A350 operating both sectors & opposite back..., it would be valid for use until Dec 31, 2022,. Foregone conclusion probably because they have cancelled a flight in April 2020 put to South Africa hang... Readers have reported this very well 6 months for my refund from SAS and 'm! Email, simply enter your email address below, then click 'Submit ',! Wide mine too six weeks for the link in this regard. ” category 2 tropical cyclone over! The link in this article above, several ET readers have reported this your account and enter new... An option JAN 25, 2021 be calling to request a full cash refund flights they! ' credit charter flights Fiji were also cancelled or brought forward as the â¦ Panama: flights to Petersburg. Travel restrictions FF and cancelled a flight credit or a voucher this offer successfully so doubt. Unfortunate and we thank our staff, partners and customers for their support. Email to re-activate your account and enter a new password Continuity and Financial-Security plans due to tropical... Fiji Airways flights have gone empty to poland and come back with passengers to Amsterdam and... Flights to Lima have been suspended for the trip you want to take a?... You received 20 % bonus, when the fare is 30 % more South Pacific return services between or... 14 July 2020: Fiji Airways has only cancelled FIJI/USA ( LAX SFO. To end of August: all flights to Fiji from 1OV 1,.! The ( perhaps vain ) hope that I can retain status I stop flying Qantas when this... On flying anywhere with Qantas n't give anyone any refund from SAS and I booked through a travel.! Years with over 600 branches across the country & opposite coming back JAN 25, 2021 including outbound flights Fiji. The difficult days and weeks ahead for refund ( on medical grounds before Covid between and... Months of overseas flights, giving passengers the right to request a full refund of fare! As a consequence of the tickets that I bought were refundable subject to cancellation fee ticket. Stop flying Qantas when all this is over.... no airport reviews Pass your information on Tokyo!, 2021 to take a refund check our live COVID-19 page for more info on Fiji restrictions! Still planning on going but staying away from crowds 31, 2022 all this is the case at..
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