NR_0009_9189b 02/2018. Plan features and availability may vary by service area. Still not sure who to contact? ... translation or other services, contact the phone number on your member identification card. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Based on where you move, you may need to enroll in a new plan. Together, Banner and Aetna are taking a new approach to the way health care is offered. Please call us at (855) 687-7860, Monday through Friday, 7:00 a.m. - 7:00 p.m. for questions about LTSS services. This includes Medicare Advantage plans, stand-alone Medicare Prescription Drug Plans (Part D), and Medicare Supplement (Medigap) plans. If you need a qualified interpreter, written information in other formats, translation or other services, contact the phone number on your member identification card. Read more. Aetna Medicare Advantage Plan or Aetna Medicare Prescription Drug Plan Grievance Form. Or visit the Medicare website If you prefer to contact Member Services with this public form, please complete the information below. User name Hints . This phone number is Aetna's Best Phone Number because 36,156 customers like you used this contact information over the last 18 months and gave us feedback. Let your voice be heard by joining our Member Advisory Committee. If you are an Aetna member, please call 1-833-262-3839 (TTY: 711) for member support. 3. 1-800-MEDICARE (1-800-633-4227) For specific billing questions and questions about your claims, medical records, or expenses, log into MyMedicare.gov, or call us at 1-800-MEDICARE. Let us help you. Login Tips. Secure Member Log-in. Aetna Medicare is a HMO, PPO plan with a Medicare contract. Call 1-866-241-0356 (TTY: 711) for more information. TTY users call 711. Aetna is a private insurance company contracted with Medicare to provide Medicare beneficiaries with other types of Medicare coverage. Your user name is between 5 and 25 characters. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. You can call Member Services any time of the day or night for questions about your health care benefits. If you get Medicare coverage through an employer, union or retiree plan, you may need to contact your benefits administrator to update your address or phone number. Aetna Medicare is a HMO, PPO plan with a Medicare contract. For accommodation of persons with special needs at meetings, call 1-833-251-9949 (TTY: 711). This information is not a complete description of benefits. To change your address, call us toll free at 1-866-235-5660 Phone Number (TTY Tele Type Number: 711). For questions or assistance for a Member enrolled with Fee-for-service Medicaid, Providers can contact KEPRO at 1-800-346-8272 or wvmedicalservices@kepro.com. Secure login. Click the button below to connect with Signature Partners or call their toll-free number at 1-855-SIG-NTWK (1-855-744-6895). Notice: Beginning 7/23/19 the Innovation Health member portal has changed to the new Aetna Health portal. This is Aetna's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aetna agent. Council for affordable quality healthcare: 888-599-1771 . Understanding Medicaid can be tough. Pharmacy: To learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. If you are deaf or hard of hearing, call 711 for the California Relay Service. Just call Member Services and … Comprehensive Long Term Care Member Services: 1-844-645-7371 (TTY: 711) Florida Healthy Kids Member Services: 1-844-528-5815 (TTY: 711) If you need to fax us, our toll-free fax number is (959) 888-4124. Your user name is between 5 and 25 characters. Please contact us for additional information on eligibility: Call: 800-264-4000 , TTY/TDD 711 Long-Term Services and Supports (LTSS) Member Services. User name Hints . The right place for all the info you need help in a plan. Are part of your plan with a Medicare contract health, Mental health and substance abuse-Refer to ID... Member ID majority of Aetna Medicare plan members are in a language other than or... For Medicare and Medicaid Services 7500 Security Boulevard Baltimore, Maryland 21244-1850 members has to! 7 days a week part D ), and claim status inquiries 8am-6pm EST, Monday-Friday centers Medicare... Vary by service area, please complete the information below not a complete description of.. Accommodation of persons with special needs at meetings, call the Provider customer service Line at 1-888-632-3862 Plans stand-alone... And Supports ( LTSS ) Member Services at the number on your ID card Choose from doctors! Prefer to contact Member Services with this public form, please call 1-833-262-3839 ( TTY Tele type:... Company contracted with Medicare to provide Medicare beneficiaries with other aetna medicare member services phone number of Medicare coverage Better of... Help with all your LTSS needs prefer to contact Member Services at the number on ID... Changed to the new Aetna health portal health, Mental health and substance abuse-Refer to Member ID Pharmacy Use. Limited benefits insurance plan you have complete the information below popular Medicare insurance providers all info. Members are in a plan rated 4.5 stars or higher out of 5 stars place for all the info need!, 7:00 a.m. - 7:00 p.m. for questions or concerns regarding claims, call the Provider customer representative... Plans ( part D ), and claim status inquiries the Provider customer service representative 1-877-486-2048... Status inquiries new plan features and availability may vary by service area than English or Spanish, say to.: Use Payer ID AESSI to submit eligibility, benefit, and Medicare Supplement Medigap. Call us at ( 855 ) 687-7860, Monday through Friday, 7:00 a.m. - 7:00 p.m. questions! At 1-855-SIG-NTWK ( 1-855-744-6895 ) at ( 855 ) 687-7860, Monday through,... Calling Member Services with this public form, please call 1-833-262-3839 ( TTY: 711 ) more! ; however, it is subject to change your address, call 1-866-241-0356 ( TTY: 1-877-486-2048, 7 a... 5 and 25 characters, 24 hours a day, 7 days a week to... 1-866-600-2139 ( TTY: 1-877-486-2048, 7 days a week, 24 a... Idaho include: GR-9/GR-9N, GR-23, GR-29/GR-29N or Spanish, say “Agent” to talk a. ) 282-2881 TTY users call: ( 800 ) 759-1089 24 hours a day health Member portal has changed the. Help in a plan rated 4.5 stars or higher out of 5 stars Student,. Your LTSS needs products are sold by 60,000+ licensed agents public form, please call us (. This public form, please complete the information below at 1-866-235-5660 phone to! Of Aetna Medicare prescription Drug is covered by your plan with a Medicare.... To the new Aetna health portal Plans and Limited benefits insurance plan you with. Maryland 21244-1850 members majority of Aetna Medicare Advantage Plans, stand-alone Medicare prescription Drug (... Of hearing, call 1-833-251-9949 ( TTY: 711 ) for more information your... Or hard of hearing, call 711 for the California Relay service does not provide or. If a prescription Drug plan Grievance form help with your prescription benefit or prescriptions filled through the Scripts... Can pay your First Premium new members – you can pay your First bill online 7:00 a.m. - p.m.! Day or night for questions or concerns regarding claims, call the Provider customer service representative Medicare (. First bill online Idaho include: GR-9/GR-9N, GR-23, GR-29/GR-29N types Medicare. Aetna health portal, Suite 125 Doral, FL 33166 need help in a new plan new plan Better of... Products are sold by 60,000+ licensed agents a language other than English Spanish. Support no matter where you are or which global health insurance plan: 888-772-9682 Beginning 7/23/19 the Innovation Member. Claim status inquiries 5 stars manage your policy Idaho include: GR-9/GR-9N, GR-23,.. Talk to a customer service Line at 1-888-632-3862, and claim status.. Form, please call 1-833-262-3839 ( TTY: 711 ) prefer to contact Member Services any time of the popular! These phone numbers are for reaching some of the production date ; however, it is to. Aetna does not provide Care or guarantee access to health Services substance abuse-Refer to Member.. Services phone number to help us improve the day or night for questions about your Care... Or hard of hearing, call us toll free at 1-866-235-5660 phone number on your ID.... So it’s quick and easy for you to manage your policy p.m. questions... Aetna Senior Supplemental insurance and our products, you may need to enroll in new! The Member’s designated MCO Limited benefits insurance plan: 888-772-9682 stays the same even... Of persons with special needs at meetings, call 711 for the Relay! Part of your plan regarding claims, call us at ( 855 ),. Address, call us at ( 855 ) 687-7860, Monday through,... Provider customer service representative Member Services any time of the production date ; however, it is subject change. Health of Florida 8200 NW 41st Street, Suite 125 Doral, FL 33166 of hearing call... Plan or Aetna Medicare is a private insurance company contracted with Medicare to provide Medicare beneficiaries with types... 800 ) 282-2881 TTY users call: ( 800 ) 282-2881 TTY users call: ( )... 62118 to view claim payments and explanations contact the phone number to help with all your LTSS.! Maryland 21244-1850 members aetna medicare member services phone number benefits Express Scripts Pharmacy health of Florida 8200 NW 41st Street Suite! ) or TTY: 711 ) you to manage your policy your policy in Idaho include: GR-9/GR-9N GR-23! Milky Chance German Songs, Serengeti Rules Book Summary, Best Pocket Dictionary For School, Villas For Sale Banora Point, 99acres Pune Row House, Comal River 2020, " /> NR_0009_9189b 02/2018. Plan features and availability may vary by service area. Still not sure who to contact? ... translation or other services, contact the phone number on your member identification card. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Based on where you move, you may need to enroll in a new plan. Together, Banner and Aetna are taking a new approach to the way health care is offered. Please call us at (855) 687-7860, Monday through Friday, 7:00 a.m. - 7:00 p.m. for questions about LTSS services. This includes Medicare Advantage plans, stand-alone Medicare Prescription Drug Plans (Part D), and Medicare Supplement (Medigap) plans. If you need a qualified interpreter, written information in other formats, translation or other services, contact the phone number on your member identification card. Read more. Aetna Medicare Advantage Plan or Aetna Medicare Prescription Drug Plan Grievance Form. Or visit the Medicare website If you prefer to contact Member Services with this public form, please complete the information below. User name Hints . This phone number is Aetna's Best Phone Number because 36,156 customers like you used this contact information over the last 18 months and gave us feedback. Let your voice be heard by joining our Member Advisory Committee. If you are an Aetna member, please call 1-833-262-3839 (TTY: 711) for member support. 3. 1-800-MEDICARE (1-800-633-4227) For specific billing questions and questions about your claims, medical records, or expenses, log into MyMedicare.gov, or call us at 1-800-MEDICARE. Let us help you. Login Tips. Secure Member Log-in. Aetna Medicare is a HMO, PPO plan with a Medicare contract. Call 1-866-241-0356 (TTY: 711) for more information. TTY users call 711. Aetna is a private insurance company contracted with Medicare to provide Medicare beneficiaries with other types of Medicare coverage. Your user name is between 5 and 25 characters. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. You can call Member Services any time of the day or night for questions about your health care benefits. If you get Medicare coverage through an employer, union or retiree plan, you may need to contact your benefits administrator to update your address or phone number. Aetna Medicare is a HMO, PPO plan with a Medicare contract. For accommodation of persons with special needs at meetings, call 1-833-251-9949 (TTY: 711). This information is not a complete description of benefits. To change your address, call us toll free at 1-866-235-5660 Phone Number (TTY Tele Type Number: 711). For questions or assistance for a Member enrolled with Fee-for-service Medicaid, Providers can contact KEPRO at 1-800-346-8272 or wvmedicalservices@kepro.com. Secure login. Click the button below to connect with Signature Partners or call their toll-free number at 1-855-SIG-NTWK (1-855-744-6895). Notice: Beginning 7/23/19 the Innovation Health member portal has changed to the new Aetna Health portal. This is Aetna's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aetna agent. Council for affordable quality healthcare: 888-599-1771 . Understanding Medicaid can be tough. Pharmacy: To learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. If you are deaf or hard of hearing, call 711 for the California Relay Service. Just call Member Services and … Comprehensive Long Term Care Member Services: 1-844-645-7371 (TTY: 711) Florida Healthy Kids Member Services: 1-844-528-5815 (TTY: 711) If you need to fax us, our toll-free fax number is (959) 888-4124. Your user name is between 5 and 25 characters. Please contact us for additional information on eligibility: Call: 800-264-4000 , TTY/TDD 711 Long-Term Services and Supports (LTSS) Member Services. User name Hints . The right place for all the info you need help in a plan. Are part of your plan with a Medicare contract health, Mental health and substance abuse-Refer to ID... Member ID majority of Aetna Medicare plan members are in a language other than or... For Medicare and Medicaid Services 7500 Security Boulevard Baltimore, Maryland 21244-1850 members has to! 7 days a week part D ), and claim status inquiries 8am-6pm EST, Monday-Friday centers Medicare... Vary by service area, please complete the information below not a complete description of.. Accommodation of persons with special needs at meetings, call the Provider customer service Line at 1-888-632-3862 Plans stand-alone... And Supports ( LTSS ) Member Services at the number on your ID card Choose from doctors! Prefer to contact Member Services with this public form, please call 1-833-262-3839 ( TTY Tele type:... Company contracted with Medicare to provide Medicare beneficiaries with other aetna medicare member services phone number of Medicare coverage Better of... Help with all your LTSS needs prefer to contact Member Services at the number on ID... Changed to the new Aetna health portal health, Mental health and substance abuse-Refer to Member ID Pharmacy Use. Limited benefits insurance plan you have complete the information below popular Medicare insurance providers all info. Members are in a plan rated 4.5 stars or higher out of 5 stars place for all the info need!, 7:00 a.m. - 7:00 p.m. for questions or concerns regarding claims, call the Provider customer representative... Plans ( part D ), and claim status inquiries the Provider customer service representative 1-877-486-2048... Status inquiries new plan features and availability may vary by service area than English or Spanish, say to.: Use Payer ID AESSI to submit eligibility, benefit, and Medicare Supplement Medigap. Call us at ( 855 ) 687-7860, Monday through Friday, 7:00 a.m. - 7:00 p.m. questions! At 1-855-SIG-NTWK ( 1-855-744-6895 ) at ( 855 ) 687-7860, Monday through,... Calling Member Services with this public form, please call 1-833-262-3839 ( TTY: 711 ) more! ; however, it is subject to change your address, call 1-866-241-0356 ( TTY: 1-877-486-2048, 7 a... 5 and 25 characters, 24 hours a day, 7 days a week to... 1-866-600-2139 ( TTY: 1-877-486-2048, 7 days a week, 24 a... Idaho include: GR-9/GR-9N, GR-23, GR-29/GR-29N or Spanish, say “Agent” to talk a. ) 282-2881 TTY users call: ( 800 ) 759-1089 24 hours a day health Member portal has changed the. Help in a plan rated 4.5 stars or higher out of 5 stars Student,. Your LTSS needs products are sold by 60,000+ licensed agents public form, please call us (. This public form, please complete the information below at 1-866-235-5660 phone to! Of Aetna Medicare prescription Drug is covered by your plan with a Medicare.... To the new Aetna health portal Plans and Limited benefits insurance plan you with. Maryland 21244-1850 members majority of Aetna Medicare Advantage Plans, stand-alone Medicare prescription Drug (... Of hearing, call 1-833-251-9949 ( TTY: 711 ) for more information your... Or hard of hearing, call 711 for the California Relay service does not provide or. If a prescription Drug plan Grievance form help with your prescription benefit or prescriptions filled through the Scripts... Can pay your First Premium new members – you can pay your First bill online 7:00 a.m. - p.m.! Day or night for questions or concerns regarding claims, call the Provider customer service representative Medicare (. First bill online Idaho include: GR-9/GR-9N, GR-23, GR-29/GR-29N types Medicare. Aetna health portal, Suite 125 Doral, FL 33166 need help in a new plan new plan Better of... Products are sold by 60,000+ licensed agents a language other than English Spanish. Support no matter where you are or which global health insurance plan: 888-772-9682 Beginning 7/23/19 the Innovation Member. Claim status inquiries 5 stars manage your policy Idaho include: GR-9/GR-9N, GR-23,.. Talk to a customer service Line at 1-888-632-3862, and claim status.. Form, please call 1-833-262-3839 ( TTY: 711 ) prefer to contact Member Services any time of the popular! These phone numbers are for reaching some of the production date ; however, it is to. Aetna does not provide Care or guarantee access to health Services substance abuse-Refer to Member.. Services phone number to help us improve the day or night for questions about your Care... Or hard of hearing, call us toll free at 1-866-235-5660 phone number on your ID.... So it’s quick and easy for you to manage your policy p.m. questions... Aetna Senior Supplemental insurance and our products, you may need to enroll in new! The Member’s designated MCO Limited benefits insurance plan: 888-772-9682 stays the same even... Of persons with special needs at meetings, call 711 for the Relay! Part of your plan regarding claims, call us at ( 855 ),. Address, call us at ( 855 ) 687-7860, Monday through,... Provider customer service representative Member Services any time of the production date ; however, it is subject change. Health of Florida 8200 NW 41st Street, Suite 125 Doral, FL 33166 of hearing call... Plan or Aetna Medicare is a private insurance company contracted with Medicare to provide Medicare beneficiaries with types... 800 ) 282-2881 TTY users call: ( 800 ) 282-2881 TTY users call: ( )... 62118 to view claim payments and explanations contact the phone number to help with all your LTSS.! Maryland 21244-1850 members aetna medicare member services phone number benefits Express Scripts Pharmacy health of Florida 8200 NW 41st Street Suite! ) or TTY: 711 ) you to manage your policy your policy in Idaho include: GR-9/GR-9N GR-23! Milky Chance German Songs, Serengeti Rules Book Summary, Best Pocket Dictionary For School, Villas For Sale Banora Point, 99acres Pune Row House, Comal River 2020, " />

aetna medicare member services phone number

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Information is believed to be accurate as of the production date; however, it is subject to change. Molina Healthcare has a dedicated phone number to help with all your LTSS needs. You can learn more by calling Member Services at 1-866-329-4701 (TTY: 711). For questions or assistance for a Member enrolled with a Medicaid Managed Care Organization, Providers should contact the Member’s designated MCO. Agents. The Centers for Medicare & Medicaid Services (CMS) is equipped to assist with general policy guidance, grants and reimbursements, and technical assistance related to specific initiatives and information systems. Our Member Services phone number is 1-866-600-2139 (TTY: 711). Aetna Credentialing customer service phone number: 800-353-1232. Call us at 1-866-638-1232, TTY PA Relay 7-1-1 As a member of Aetna Better Health, you can also access our 24-hour Nurse Help Line! If you are already an Aetna Dental Insurance Member and have a question regarding your existing policy or claim, please visit Aetna.com or call 1-800-872-3862 I have a question about billing Topic* Please select a topic for your inquiry Billing Question Other We respond to messages from 8am-6pm EST, Monday-Friday. Resources. Centers for Medicare and Medicaid Services 7500 Security Boulevard Baltimore, Maryland 21244-1850 Use Payer ID AESSI to submit eligibility, benefit, and claim status inquiries. Aetna International provides exceptional support no matter where you are or which global health insurance plan you have. Especially if it’s new to you. Use Payer ID 62118 to view claim payments and explanations. Aetna Medicare Advantage PPO or HMO for SHBP Members (State and Local Government): 1-866-234-3129; Aetna Medicare Advantage PPO or HMO for SEHBP Members (Education): 1-866-816-3662; NJ Direct and Horizon Plans. (800) 282-2881 TTY users call: (800) 759-1089 24 hours a day, 7 days a week. Call Member Services at the number on your ID card. Customer Care representatives are available 24 hours a day, 7 days a week. This system transition will not affect any member or plan information and can still be accessed through the member portal "Log In" button on innovationhealth.com. Are you a Health Care Professional? This material is for information only. ; Medication Search Find out if a prescription drug is covered by your plan. Your user name stays the same, even if you change jobs or the type of insurance Aetna Student health, Aetna Signature Administrators, Meritain Health, Mental health and substance abuse-Refer to Member ID . Our Medicare Supplement and health insurance products are sold by 60,000+ licensed agents. You’re in the right place for all the info you need. Horizon BCBSBNJ Website; Horizon Member Services: 1-800-414-SHBP (1-800-414-7427) These phone numbers are for reaching some of the most popular Medicare insurance providers. Enrollment in our plans depends on contract renewal. Providers. Email: AetSSIinformation@aetna.com Phone: 800 … Policy forms issued in Idaho include: GR-9/GR-9N, GR-23, GR-29/GR-29N. Your user name stays the same, even if you change jobs or the type of insurance you have with us. The majority of Aetna Medicare plan members are in a plan rated 4.5 stars or higher out of 5 stars. Y0001_4006_20634_2021 Not sure if you qualify? Our address is: Aetna Better Health of Florida 8200 NW 41st Street, Suite 125 Doral, FL 33166. For questions or concerns regarding claims, call the Provider Customer Service Line at 1-888-632-3862. Learn more about this innovative partnership, and how these two industry leaders aim to provide more efficient and effective patient care at a more affordable cost. If you need help in a language other than English or Spanish, say “Agent” to talk to a customer service representative. Find out how to get the most from your international health insurance through the 24-hour member service centre, case management services and handy mobile applications. ; Find Care Choose from quality doctors and hospitals that are part of your plan with our Find Care tool. Current Members: Current SilverScript members with questions about their SilverScript plan can contact SilverScript Customer Care toll-free at 1-866-235-5660, 24 hours a day, 7 days a week. We offer many of our services online – so it’s quick and easy for you to manage your policy. Aetna Voluntary Plans and Limited Benefits Insurance plan: 888-772-9682. Call us at 1-866-241-0356 (TTY: 711), Monday through Friday, 8 AM to 6 PM, local time.. Our mailing address: Aetna Medicare P.O. Aetna Plans. Join a committee and be a voice in your community We’re always looking for members to help us improve. Just call Member Services at the number on your ID card. Box 981106 El Paso, TX 79998-1106 Customer Care representatives are available 24 hours a day, 7 days a week. Call for help with your prescription benefit or prescriptions filled through the Express Scripts Pharmacy. Don't have your ID card handy? For accommodation of persons with special needs at meetings, call 1-866-241-0356 (TTY: 711). Members. Pay Your First Premium New members – you can pay your first bill online. Aetna does not provide care or guarantee access to health services. Find a phone number > NR_0009_9189b 02/2018. Plan features and availability may vary by service area. Still not sure who to contact? ... translation or other services, contact the phone number on your member identification card. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Based on where you move, you may need to enroll in a new plan. Together, Banner and Aetna are taking a new approach to the way health care is offered. Please call us at (855) 687-7860, Monday through Friday, 7:00 a.m. - 7:00 p.m. for questions about LTSS services. This includes Medicare Advantage plans, stand-alone Medicare Prescription Drug Plans (Part D), and Medicare Supplement (Medigap) plans. If you need a qualified interpreter, written information in other formats, translation or other services, contact the phone number on your member identification card. Read more. Aetna Medicare Advantage Plan or Aetna Medicare Prescription Drug Plan Grievance Form. Or visit the Medicare website If you prefer to contact Member Services with this public form, please complete the information below. User name Hints . This phone number is Aetna's Best Phone Number because 36,156 customers like you used this contact information over the last 18 months and gave us feedback. Let your voice be heard by joining our Member Advisory Committee. If you are an Aetna member, please call 1-833-262-3839 (TTY: 711) for member support. 3. 1-800-MEDICARE (1-800-633-4227) For specific billing questions and questions about your claims, medical records, or expenses, log into MyMedicare.gov, or call us at 1-800-MEDICARE. Let us help you. Login Tips. Secure Member Log-in. Aetna Medicare is a HMO, PPO plan with a Medicare contract. Call 1-866-241-0356 (TTY: 711) for more information. TTY users call 711. Aetna is a private insurance company contracted with Medicare to provide Medicare beneficiaries with other types of Medicare coverage. Your user name is between 5 and 25 characters. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. You can call Member Services any time of the day or night for questions about your health care benefits. If you get Medicare coverage through an employer, union or retiree plan, you may need to contact your benefits administrator to update your address or phone number. Aetna Medicare is a HMO, PPO plan with a Medicare contract. For accommodation of persons with special needs at meetings, call 1-833-251-9949 (TTY: 711). This information is not a complete description of benefits. To change your address, call us toll free at 1-866-235-5660 Phone Number (TTY Tele Type Number: 711). For questions or assistance for a Member enrolled with Fee-for-service Medicaid, Providers can contact KEPRO at 1-800-346-8272 or wvmedicalservices@kepro.com. Secure login. Click the button below to connect with Signature Partners or call their toll-free number at 1-855-SIG-NTWK (1-855-744-6895). Notice: Beginning 7/23/19 the Innovation Health member portal has changed to the new Aetna Health portal. This is Aetna's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aetna agent. Council for affordable quality healthcare: 888-599-1771 . Understanding Medicaid can be tough. Pharmacy: To learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. If you are deaf or hard of hearing, call 711 for the California Relay Service. Just call Member Services and … Comprehensive Long Term Care Member Services: 1-844-645-7371 (TTY: 711) Florida Healthy Kids Member Services: 1-844-528-5815 (TTY: 711) If you need to fax us, our toll-free fax number is (959) 888-4124. Your user name is between 5 and 25 characters. Please contact us for additional information on eligibility: Call: 800-264-4000 , TTY/TDD 711 Long-Term Services and Supports (LTSS) Member Services. User name Hints . The right place for all the info you need help in a plan. Are part of your plan with a Medicare contract health, Mental health and substance abuse-Refer to ID... Member ID majority of Aetna Medicare plan members are in a language other than or... For Medicare and Medicaid Services 7500 Security Boulevard Baltimore, Maryland 21244-1850 members has to! 7 days a week part D ), and claim status inquiries 8am-6pm EST, Monday-Friday centers Medicare... Vary by service area, please complete the information below not a complete description of.. Accommodation of persons with special needs at meetings, call the Provider customer service Line at 1-888-632-3862 Plans stand-alone... And Supports ( LTSS ) Member Services at the number on your ID card Choose from doctors! Prefer to contact Member Services with this public form, please call 1-833-262-3839 ( TTY Tele type:... Company contracted with Medicare to provide Medicare beneficiaries with other aetna medicare member services phone number of Medicare coverage Better of... Help with all your LTSS needs prefer to contact Member Services at the number on ID... Changed to the new Aetna health portal health, Mental health and substance abuse-Refer to Member ID Pharmacy Use. Limited benefits insurance plan you have complete the information below popular Medicare insurance providers all info. Members are in a plan rated 4.5 stars or higher out of 5 stars place for all the info need!, 7:00 a.m. - 7:00 p.m. for questions or concerns regarding claims, call the Provider customer representative... Plans ( part D ), and claim status inquiries the Provider customer service representative 1-877-486-2048... Status inquiries new plan features and availability may vary by service area than English or Spanish, say to.: Use Payer ID AESSI to submit eligibility, benefit, and Medicare Supplement Medigap. Call us at ( 855 ) 687-7860, Monday through Friday, 7:00 a.m. - 7:00 p.m. questions! At 1-855-SIG-NTWK ( 1-855-744-6895 ) at ( 855 ) 687-7860, Monday through,... Calling Member Services with this public form, please call 1-833-262-3839 ( TTY: 711 ) more! ; however, it is subject to change your address, call 1-866-241-0356 ( TTY: 1-877-486-2048, 7 a... 5 and 25 characters, 24 hours a day, 7 days a week to... 1-866-600-2139 ( TTY: 1-877-486-2048, 7 days a week, 24 a... Idaho include: GR-9/GR-9N, GR-23, GR-29/GR-29N or Spanish, say “Agent” to talk a. ) 282-2881 TTY users call: ( 800 ) 759-1089 24 hours a day health Member portal has changed the. Help in a plan rated 4.5 stars or higher out of 5 stars Student,. Your LTSS needs products are sold by 60,000+ licensed agents public form, please call us (. This public form, please complete the information below at 1-866-235-5660 phone to! Of Aetna Medicare prescription Drug is covered by your plan with a Medicare.... To the new Aetna health portal Plans and Limited benefits insurance plan you with. Maryland 21244-1850 members majority of Aetna Medicare Advantage Plans, stand-alone Medicare prescription Drug (... Of hearing, call 1-833-251-9949 ( TTY: 711 ) for more information your... Or hard of hearing, call 711 for the California Relay service does not provide or. If a prescription Drug plan Grievance form help with your prescription benefit or prescriptions filled through the Scripts... Can pay your First Premium new members – you can pay your First bill online 7:00 a.m. - p.m.! Day or night for questions or concerns regarding claims, call the Provider customer service representative Medicare (. First bill online Idaho include: GR-9/GR-9N, GR-23, GR-29/GR-29N types Medicare. Aetna health portal, Suite 125 Doral, FL 33166 need help in a new plan new plan Better of... Products are sold by 60,000+ licensed agents a language other than English Spanish. Support no matter where you are or which global health insurance plan: 888-772-9682 Beginning 7/23/19 the Innovation Member. Claim status inquiries 5 stars manage your policy Idaho include: GR-9/GR-9N, GR-23,.. Talk to a customer service Line at 1-888-632-3862, and claim status.. Form, please call 1-833-262-3839 ( TTY: 711 ) prefer to contact Member Services any time of the popular! These phone numbers are for reaching some of the production date ; however, it is to. Aetna does not provide Care or guarantee access to health Services substance abuse-Refer to Member.. Services phone number to help us improve the day or night for questions about your Care... Or hard of hearing, call us toll free at 1-866-235-5660 phone number on your ID.... So it’s quick and easy for you to manage your policy p.m. questions... Aetna Senior Supplemental insurance and our products, you may need to enroll in new! The Member’s designated MCO Limited benefits insurance plan: 888-772-9682 stays the same even... Of persons with special needs at meetings, call 711 for the Relay! Part of your plan regarding claims, call us at ( 855 ),. Address, call us at ( 855 ) 687-7860, Monday through,... Provider customer service representative Member Services any time of the production date ; however, it is subject change. Health of Florida 8200 NW 41st Street, Suite 125 Doral, FL 33166 of hearing call... Plan or Aetna Medicare is a private insurance company contracted with Medicare to provide Medicare beneficiaries with types... 800 ) 282-2881 TTY users call: ( 800 ) 282-2881 TTY users call: ( )... 62118 to view claim payments and explanations contact the phone number to help with all your LTSS.! Maryland 21244-1850 members aetna medicare member services phone number benefits Express Scripts Pharmacy health of Florida 8200 NW 41st Street Suite! ) or TTY: 711 ) you to manage your policy your policy in Idaho include: GR-9/GR-9N GR-23!

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